We’re here to help with questions about your products, orders, shipping, returns, and refunds.

Customer Service

Email
info@koestelle.com

Phone
+1 701-978-3314

Customer Service Hours
Monday–Friday
9:00 AM–5:00 PM Eastern Time

Typical Response Time
We aim to respond to customer inquiries within 1–2 business days.

What We Can Help With

Our customer support team can assist with:

• Product questions
• Order status
• Shipping and delivery
• Tracking information
• Address changes before shipment
• Returns and refunds
• Damaged, defective, or incorrect products

Business Information

Koestelle
Operated by LIERIN RUTTER FV INC

400 NORTHTOWNE SQ
GIBSONIA, PA 15044
United States

Email: info@koestelle.com
Phone: +1 701-978-3314

Order Support

For order-related questions, please include your order number whenever possible.

For payment security, please do not send full credit card numbers, passwords, or other sensitive payment information by email.

We look forward to assisting you.