We are here to help.

At Koestelle, we are committed to providing quality hair accessories and a smooth shopping experience. If you have any questions about our products, orders, shipping, or returns, please feel free to contact our customer support team.

Company Name:

LIERIN RUTTER FV INC

Brand Name:

Koestelle

Email:

info@koestelle.com

Phone:

+1 701-978-3314

Business Address:

400 NORTHTOWNE SQ

GIBSONIA, PA 15044

United States

Customer Service Hours

Our customer support team is available:

Monday – Friday

9:00 AM – 5:00 PM (Eastern Time, United States)

We usually respond to inquiries within 1–2 business days.

Order & Shipping Support

We currently provide shipping services within the United States only.

• Free shipping on all orders
  
• Order processing time: 1–3 business days
  
• Estimated delivery time: 5–10 business days
  
• Order cutoff time: 2:00 PM Eastern Time (Monday–Friday)
  

Orders placed after the cutoff time or during weekends/holidays will be processed on the next business day.

Returns & Refunds

If you need assistance with a return or refund, please contact our support team.

• Return requests must be submitted according to our Refund Policy.
  
• Refund processing usually takes 5–10 business days after approval and inspection.
  

For complete details, please visit our Refund Policy page.

Koestelle Customer Care

We appreciate your trust and are dedicated to providing reliable service and quality products.