Terms of service

Terms of Service

Effective Date: September 1, 2026

Welcome to Koestelle.

These Terms of Service (“Terms”) describe the rules and conditions governing your access to and use of the Koestelle website, products, and services operated by:

Company Name: LIERIN RUTTER FV INC
Brand Name: Koestelle

By visiting our website, purchasing our products, or using any of our services, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website.

1. General Information

Koestelle provides fashion accessories and related products through our online store.

These Terms apply to all visitors, customers, and users of our website.

By accessing or using our website, you confirm that:

  • You are legally capable of entering into an agreement
  • The information you provide is accurate and complete
  • You will use our website in accordance with applicable laws
  • You accept these Terms and our related policies

2. Website Use

You agree to use the Koestelle website only for lawful purposes.

You must not:

  • Use our website for fraudulent activities
  • Attempt to damage or disrupt website operations
  • Access unauthorized areas of our website
  • Copy, reproduce, or misuse website content without permission
  • Upload harmful software, viruses, or malicious code

We reserve the right to restrict or terminate access if we believe a user violates these Terms.

3. Product Information

Koestelle makes every effort to provide accurate product information, including:

  • Product descriptions
  • Product images
  • Product prices
  • Product availability
  • Product specifications

However, we cannot guarantee that all information is completely free from errors.

Due to differences in:

  • Screen displays
  • Lighting conditions
  • Manufacturing batches

Actual product colors and appearance may slightly differ from images shown online.

4. Product Availability

All products are subject to availability.

Koestelle reserves the right to:

  • Limit product quantities
  • Discontinue products
  • Update product information
  • Refuse or cancel orders when necessary

If an item becomes unavailable after purchase, we will notify you and provide an appropriate solution, including a refund when applicable.

5. Orders and Purchases

When you place an order through Koestelle, you agree to provide accurate information, including:

  • Name
  • Shipping address
  • Email address
  • Payment details

After submitting an order:

  • You will receive an order confirmation email
  • We will review and process your order
  • Shipment information will be provided after dispatch

Koestelle reserves the right to refuse or cancel any order due to:

  • Incorrect pricing information
  • Suspected fraudulent activity
  • Payment issues
  • Product availability problems

If an order is canceled after payment, a full refund will be issued.

6. Pricing and Payments

All prices displayed on our website are listed in U.S. dollars (USD).

Prices may change at any time without prior notice.

Koestelle accepts payments through secure third-party payment providers.

By completing a purchase, you authorize us and our payment partners to process your payment information.

7. Shipping Policy

Koestelle currently provides shipping services only within the United States.

Shipping Information:

  • Shipping Area: United States only
  • Shipping Cost: Free shipping
  • Order Processing Time: 1–3 business days
  • Estimated Delivery Time: 5–10 business days after shipment

Orders are processed during normal business days.

Orders placed after the daily cutoff time will be processed on the next business day.

Daily Order Cutoff Time:
5:00 PM Eastern Time (ET)

Orders placed before 5:00 PM ET will begin processing on the same business day.

Orders placed after 5:00 PM ET will begin processing the next business day.

8. Returns and Refunds

Customers may request returns according to our Return and Refund Policy.

General return conditions:

  • Items must be unused and in original condition
  • Items must include original packaging when applicable
  • Return requests must be submitted within the allowed return period

Refunds will be processed after the returned item has been received and inspected.

Refund processing time:

5–10 business days

Please refer to our Return and Refund Policy for complete details.

9. Intellectual Property Rights

All content on the Koestelle website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Website design
  • Marketing materials

is owned by or licensed to LIERIN RUTTER FV INC.

You may not copy, modify, distribute, or use our content without written permission.

10. User Reviews and Feedback

If you submit reviews, comments, photos, or other content to Koestelle, you grant us permission to use such content for business purposes.

You agree that submitted content:

  • Is truthful
  • Does not violate any laws
  • Does not infringe on third-party rights
  • Does not contain harmful or offensive material

Koestelle reserves the right to remove inappropriate content.

11. Third-Party Services

Our website may use third-party services, including:

  • Payment processors
  • Shipping providers
  • Analytics providers
  • Website service providers

These third parties operate according to their own terms and privacy policies.

Koestelle is not responsible for third-party services outside our control.

12. Limitation of Liability

To the maximum extent permitted by law, Koestelle and LIERIN RUTTER FV INC shall not be responsible for:

  • Indirect damages
  • Losses caused by unauthorized use
  • Website interruptions
  • Delays caused by third-party providers
  • Events beyond our reasonable control

Our responsibility is limited to the amount paid for the applicable product or service.

13. Force Majeure

Koestelle is not responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Weather conditions
  • Government actions
  • Transportation interruptions
  • Labor disputes
  • Internet failures

14. Changes to These Terms

We may update these Terms of Service from time to time.

Updated Terms will be posted on this page with the revised effective date.

Your continued use of our website after changes means you accept the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted according to the applicable laws of the United States.

Any disputes shall be handled according to applicable legal procedures.

16. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Brand Name: Koestelle

Company Name: LIERIN RUTTER FV INC

Address:
400 NORTHTOWNE SQ
GIBSONIA, PA 15044
United States

Email: info@koestelle.com

Phone: +1 701-978-3314